Contact Us

Here are some FAQ'S! If these are not helpful contact us at info@shopefex.com

🐾 How long does it take to arrive my order? 

Our policy is to delivery the products between 4-6 days in the United States.

For International Orders our average delivery time are 6-18+ days, (It could be more or less depending on how your country is handling the COVID-19 situation.

Due to COVID-19 some orders may take longer.

🐾 IS SHIPPING FREE?

Shipping is free WORLDWIDE on ALL PRODUCTS!

🐾 WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Please allow 1-3 Business Days for your order to be shipped (with up to 6 business days at peak times). Due to the popularity of our offers the average Standard Delivery Time is 5 - 10 business days (for most Europe and USA/UK/Canada/Australia). Christmas season is the busiest time of the year, therefore, delivery time frames may increase up to 20 calendar days. Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

Your order will be procesed and shipped on a period of 3 to 6 business days using shipping services (FedEx, DHL, UPS, USPS and others), depending on the location you asked for delivery and the fastest available service. However, the standard delivery time is between 7 to 18+ business days, this time is suitable for international shipments. You could receive your product earlier. 

🐾 TRACK YOUR ORDER

We provide customers the opportunity to track their orders. Once you purchased an item, and that item is shipped, you will receive the tracking number. 

You can track your order here: https://www.17track.net/en

Products may be delayed beyond our control, such as customs, holidays, COVID-19, postal delays and others.